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  #1  
Old 05-01-2018, 08:35 PM
bob w bob w is offline
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Default Discount Tire

Sort of a bad news/good news story:
My Fiat stays all winter in the back garage. Both front tires went flat. I pumped them up and one went flat quite quickly. They only have a couple thousand miles on them. I recently heard that Discount Tire will fix stuff like that for free so I thought I'd try them. Surprise, my tire was too old and company (Government ?) policy wouldn't allow them to touch it. Being a grumpy old man, even grumpier than usual with some ailments that won't go away, I told the 30-something manager that they had just lost a customer.
The young fellow stayed cool and said he would give me a free tire because he didn't want to lose a customer.
After I cooled off I took both wheels and tires back and got new tires. I apologized to the kid and got the two tires for $35.00 each.
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  #2  
Old 05-01-2018, 09:15 PM
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Dr Crankenstein Dr Crankenstein is offline
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Good on the kid and Discount Tire... "service after the sale" is quickly becoming a thing of the past!

.
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  #3  
Old 05-02-2018, 12:31 AM
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soltz soltz is offline
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Thumbs up

It's good to see some 30 somethings have manners and respect their customers.
bob w, good on you for not always being grumpy old guy.
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  #4  
Old 05-02-2018, 05:10 AM
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DozerII DozerII is offline
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Quote:
Originally Posted by Dr Crankenstein View Post
Good on the kid and Discount Tire... "service after the sale" is quickly becoming a thing of the past!

.
Sometime service during the sale doesn't happen
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  #5  
Old 05-02-2018, 06:43 AM
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smallfoot smallfoot is offline
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Easier and easier to get grumpy but good for you both on that confrontation!
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  #6  
Old 05-02-2018, 07:13 AM
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Old Iron Old Iron is offline
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  #7  
Old 05-02-2018, 08:23 AM
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Blue Eyed Devil Blue Eyed Devil is offline
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More government outreach (coupled with a lawsuit-happy society) destroying a service industry and plain old common sense...
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  #8  
Old 05-02-2018, 09:37 AM
dannronn dannronn is offline
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Default Tires

I may be wrong, but I don't think there is a federal rule about fixing tires over 6 yrs old. It sounds like a sales trick that the dealers use to get you to buy new tires, or they are afraid to fix anything anymore. Google it.
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  #9  
Old 05-02-2018, 05:18 PM
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eyesore eyesore is offline
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I've always had good luck with Discount, knock on wood!

iSore
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  #10  
Old 05-02-2018, 06:19 PM
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Dr Crankenstein Dr Crankenstein is offline
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Quote:
Originally Posted by DozerII View Post
Sometime service during the sale doesn't happen
True!

Quote:
Originally Posted by Blue Eyed Devil View Post
More government outreach (coupled with a lawsuit-happy society) destroying a service industry and plain old common sense...
Also true!

.
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